If the item is marked "Pre-Order" it is currently out of stock and will ship once we have it back in stock. Lead times are unknown.
The Ohio Stoneware Story
WHO WE ARE & WHAT WE'RE DOING
Ohio Stoneware first opened in 2005 in Zanesville, Ohio. It is one of America's last remaining commercial pottery manufacturers, operating in what used to be the Pottery Capital of the World.
Ohio Stoneware's humble beginnings included a product line that contained only ten items.Our current product line carries well over two hundred items.
We are a family owned business and pride ourselves on manufacturing quality, American made stoneware. Our pieces are fired at approximately 2,200 degrees, and are processed through a kiln cycle (which, heats and cools) for roughly 18 hours. Our glazes are second to none, and will withstand the rigors of daily used for many, many years.
Our Promise
We promise quality pottery and stoneware products that are all made in the USA by Ohio Stoneware in Zanesville, Ohio. All products are sold and shipped from Zanesville, Ohio, and they are new from the warehouse.
Our kitchenware products are always lead-free, easy to clean and are dishwasher, microwave, and oven safe. We also have a garden collection consisting of flower pots and birdbaths, in an array of color and size, as well as specialty decorative pieces. We guarantee that we will do our best to bring you the best products possible and ship them safely to your door in a timely manner.
Frequently Asked Questions
Yes, click here for details!
Managing both wholesale and retail inventory is challenging; particularly for items that include multiple pieces (like the crock sets). If it is marked "pre-order" that means it is not available for immediate shipment but that it will ship out as soon as we have it available. With all of the variables that go into manufacturing including employee dependability, raw material availability, blemished ware, and simple human error we are unable to give a specific answer as to if your item will be ready in a few days or a few weeks. If you are purchasing your item and are on a deadline, we do not recommend purchasing a pre-order item.
While we are experts at making crocks, we are not experts at fermenting. We recommend visiting Traditional Cooking School for more information.
Our shipping is based on the weight and dimensions of the box it ships in as well as the zip code it is shipping to. When we can ship multiple items in one box to save on shipping we will do that and refund you the difference. Unfortunately, our website is unable to determine when we do that and calculates everything as if it ships in separate boxes. If you have a question about the shipping quote you are given on the site, please contact us at retail@ohiostoneware.com and we can confirm if that is correct. Keep in mind, most of what we ship weighs ten pounds or more.
Most of our items are hand packed in molded foam. Some of our crocks have custom shipper boxes that use cardboard as the cushion. All of our packaging has been UPS and FEDEX approved for ground shipment.
We ask that you contact us at retail@ohiostoneware.com with a picture of the damaged item and the box and we will gladly replace your item. Although we do our best to package items to make it safely to you, we are shipping breakable goods and sometimes damages occur. We will make every effort to get our products to you in one piece!
Hartstone
Hartstone was first produced in 1976 in Chatham, New Jersey. Pat and Sharon Hart, the founders of Hartstone Pottery, wanted to create beautiful, handcrafted quality articles for the preparation and presentation of food. Hartstone's first product was the stoneware cookie mold. In 1983, Mr. Hart moved his manufacturing facility to Zanesville, Ohio. In 1983, Hartstone began producing hand decorated gifts and tableware. Hartstone Pottery now operates in a building that was once operated by the JB Owens Pottery Company, built in 1902. This beautiful old post and beam building, fleeced in brick, shows the scars of many alterations, including that of fire. Since the sale of Hartstone Pottery in the mid 1990's, the brand has had three different owners; most recently acquired by Ohio Stoneware in 2018. When purchasing a piece with the Hartstone name on it you are purchasing a hand decorated masterpiece that is sure to be an heirloom for generations.
Ohio Stoneware Warranty
5 YEAR LIMITED GUARANTEE
Ohio Stoneware guarantees this product five years from the date of purchase against all defects in materials and workmanship, provided the product has been used as instructed. It does not cover normal wear and tear, commercial use, or misuse of the product. To claim under the guarantee please email pictures of the product to info@ohiostoneware.com with proof of purchase or date of purchase and retailer purchased from. After review, Ohio Stoneware may request to have the item sent in for a physical review and at its discretion will determine if the product is eligible for replacement. Replacement products will be sent free of charge with prepaid postage. Ohio Stoneware, in its discretion, shall either repair or replace the product free of charge and return the product prepaid. This warranty gives you specific legal rights, and you may also have other rights, which vary state to state.
Ohio Stoneware34 North 3rd Street Zanesville, OH 43701740.450.4415
For the Fermentor
For the Pet Lover
For the Baker
