Ohio Stoneware guarantees this product five years from the date of purchase against all defects in materials and workmanship, provided the product has been used as instructed. It does not cover normal wear and tear, commercial use, or misuse of the product. To claim under the guarantee please email pictures of the product to info@ohiostoneware.com with proof of purchase or date of purchase and retailer purchased from. After review, Ohio Stoneware may request to have the item sent in for a physical review and at its discretion will determine if the product is eligible for replacement. Replacement products will be sent free of charge with prepaid postage. Ohio Stoneware, in its discretion, shall either repair or replace the product free of charge and return the product prepaid. This warranty gives you specific legal rights, and you may also have other rights, which vary state to state.