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This item was shipped to me very quickly and totally intact. It was packaged extremely well. This is my second one and the main reason I have one of these is for making kraut. I highly recommend it. One note though. If you purchase the set, which comes with weights to hold the veggies under the liquid, be careful with the weights. If they hit the crock too hard it will crack the crock. Which is what happened to my last one.